Account Deletion

LiverSwipe allows users to delete their account and associated app data from inside the app. Users who no longer have access to the app may also initiate account deletion by contacting VisionemLabs / Sinapsys through the external request process below.

Delete Your Account In The App

If you can access LiverSwipe, open the app, go to your account or profile settings, and use the delete account option. Confirming deletion removes your LiverSwipe account and the app data associated with that account.

Request Deletion Without The App

If you cannot access the app, email support@visionemlabs.com with the subject “LiverSwipe account deletion request”. Include the email address or user identifier associated with your LiverSwipe account so we can verify and process the request.

Data Deleted

Account deletion removes account/profile information, game progress, scores, rankings, preferences, notification tokens, and other LiverSwipe app data associated with the account.

Data Retention

Some limited information may be retained only where required for legal, security, fraud-prevention, compliance, dispute-resolution, or operational integrity purposes. Aggregated or anonymized information that no longer identifies a user may also be retained for service reliability and analytics.

Processing Time

Deletion requests are reviewed after verification and are processed within a reasonable period required to complete account removal and related data deletion.