Terms and Conditions

1. Company Information

Sinapsys Ubiquitous Computing SL operates under the commercial name VisionemLabs. VAT ESB09822230. Registered office Carrer de Neptu 32, 08006, Barcelona, Spain. Contact support@visionemlabs.com.

2. Scope of These Terms

These terms apply to the VisionemLabs website, public information pages, contact forms, and general digital services provided by VisionemLabs. Some products, mobile applications, research tools, or clinical-support services may include additional app-specific terms of use, privacy notices, consent flows, or in-app disclosures.

3. App-Specific Terms

Each VisionemLabs application may have its own terms of use and privacy notice. Where an app-specific document exists, it applies in addition to these general terms and takes priority for the use of that specific app or service.

4. Nature of the Services

VisionemLabs develops digital health and clinical decision-support tools. Information on the website and in our products is provided to support professional workflows and should not replace independent clinical judgment, institutional protocols, or applicable medical standards.

5. User Responsibilities

Users must provide accurate information, use the services lawfully, protect account credentials, and avoid uploading data they are not authorized to process. Users are responsible for confirming that their use of each service is permitted by their institution and applicable law.

6. Intellectual Property

All website content, software, designs, product names, graphics, databases, and related materials are owned by or licensed to VisionemLabs or Sinapsys unless otherwise stated. No rights are granted except those expressly provided by the applicable terms or written agreement.

7. Third-Party Services and Infrastructure

VisionemLabs may rely on hosting, analytics, security, communication, app-store, payment, and infrastructure providers to operate its services. These providers may process data only for service operation, support, security, compliance, or other permitted purposes under applicable agreements.

8. Privacy and Data Protection

Personal data is processed under the applicable privacy notice for the relevant website, app, or service. App-specific privacy pages describe the data collected by each app, why it is processed, and how users can exercise their rights.

9. Limitation of Liability

To the maximum extent permitted by law, VisionemLabs and Sinapsys are not liable for indirect damages, loss of data, loss of business, or misuse of the services. Product-specific limitations may be stated in the applicable app terms or service agreement.

10. Contact and Updates

We may update these terms to reflect changes in services, legal requirements, or operational practices. Contact support@visionemlabs.com for legal, privacy, or rights-related questions. VisionemLabs, Carrer de Neptu 32, 08006, Barcelona.